Error code 6139 Sheet in warm process
Screening
1 Check if the customer removed paper by pulling the TTF out of the machine. Support the customer if necessary.
See the "Remove paper from the TTF" procedure which is a part of the operating manual.
2 If the TTF cannot be pulled out. A sheet may be stuck between TTF and horizontal paper transport.
3 If the problem occurs again after the customer removes the paper, check if there is paper again in the machine.
NO -> go to measures
YES -> go to additional measures
Measures Action Info
1 Replace the Sensor box, WPR. Remove the Sensor box WPR
Sensor Box WPR 0675
2 Check for toner pollution on the sensor box. In case of pollution, replace the toner suction channel
Note:
After you have solved the problem, reset the maintenance counter of the detected sheet in warm process (SDS: Maintenance Counters/printer/Warm PRocess/detected sheet in warm process).
Additional measures
Action Info
3 Check for correct paper separation from the paper trays.
Adjust if necessary.
4 Check if < gsm and coated paper is used.
Curl is suspicious.
5 Rotate the TTF coupling and see if all functions in the TTF unit rotate.
Correct if necessary. TTF Unit WPR 0670
6 Print a job with 80 gsm:
If job is okay, media is the problem.
If job is not okay, it is a technical problem.
7 Test the Paper receive unit, WPR with A3 200 gsm, if okay the problem is not related to the Paper receive unit, WPR. Paper Receiving Unit WPR 0680
Additional information
The sheet sensor located in the sensor box, detects a sheet in the warm process.
This is a Permanent Error (PE).
Note:
After you have solved the problem, reset the maintenance counter of the detected sheet in warm process (SDS: Maintenance Counters/printer/Warm PRocess/detected sheet in warm process).
